For the past several years, home inspections have become an integral if not standard procedure with respect to the sale of residential real estate. In addition, as insurers and lenders have become more selective about what properties they will or will not finance and or insure, they too often send someone out to inspect a property before making any commitment.
The Real EstateCouncil of Ontario (RECO) has received several questions of late regarding home inspections and who should be present during the inspection as well as how client instructions should be handled.
The Real EstateCouncil of Ontario (RECO) has received several questions of late regarding home inspections and who should be present during the inspection as well as how client instructions should be handled.
First, there is no section
in the Real Estate and Business Broker’s Act 2002 (the Act) that specifically
requires that a REALTOR® must be in attendance at the time that a home
inspection takes place. However, if a registrant has no written directions as
to who will be in attendance at the time of the inspection, problems could
arise that could lead to allegations of violations of specific sections of the
Act.
Here’s an example
from RECO of just such a potential problem: A REALTOR® representing a seller arranges to let a home inspector
into the seller’s home for the purpose of an inspection while the seller is at
work. The REALTOR® representative of the seller leaves the home inspector alone
in the house for three hours to attend other business. When the seller returns
that evening they complain about a number of things such as mud being dragged
into the home, damage to the home having occurred, or that objects have been
stolen from their home.
The seller
complains to RECO that their brokerage/REALTOR® representative has acted
unethically because they were not looking out for the best interest of the
seller and/or were not conscientious and competent in their service. According
to RECO, these allegations could in fact lead to a disciplinary hearing under
the Code of Ethics or any of the other remedies available to RECO under the Act.
In response to
these and other similar complaints involving home inspections where alleged
conduct in contravention of the Act occurs, RECO offers these guidelines.
In order to satisfy
the Code of Ethics, REALTORS® are obligated to follow the instructions of
their clients and to use their common sense in the course of trading. Both the
sellers' representative and the buyers' representative should act in accordance
with their clients' lawful instructions.
In order to avoid
any potential problems it would be wise for a registrant to obtain written
instructions from their respective clients (buyer/seller) on how the clients
would like the inspection to be conducted, (e.g. who would be in attendance and
when).
Always have written
instructions regarding what will happen at a home inspection or any other
service being performed in order to avoid such problems. The representation
agreement with a buyer and/or seller would be a suitable document to use for
this purpose.
Keep in mind that
some clients may prefer that their REALTOR® be present, although some home
inspectors may prefer otherwise. If you are there
during the inspection process it may create some concerns if you become
actively involved in inspection activities that are beyond your knowledge,
competence or comfort level.
I myself have always been present at home inspections that are being performed on behalf of a buyer client that I am representing. Further, I always recommend the buyer attend as well and in most cases they have. On some occasions I have also attended an inspection at one of my listings where the seller has requested me to attend for security purposes and or to answer any questions about the property that may arise.
Although as licensed REALTORS® we are not technically required by law to be present at a property for home inspections, what is now being suggested is to obtain written consent from the client, buyer or especially a seller, acknowledging that our presence is not required.
If you have your property currently listed for sale and the need for a home and or other visitation by a non-REALTOR® is required, make sure you cover this with your real estate representation in order to establish a protocol that makes you feel the most comfortable with whom is entering your property.
If you have any questions or need some specific advice on this or other real estate related topics please feel free to Contact Me.
I myself have always been present at home inspections that are being performed on behalf of a buyer client that I am representing. Further, I always recommend the buyer attend as well and in most cases they have. On some occasions I have also attended an inspection at one of my listings where the seller has requested me to attend for security purposes and or to answer any questions about the property that may arise.
Although as licensed REALTORS® we are not technically required by law to be present at a property for home inspections, what is now being suggested is to obtain written consent from the client, buyer or especially a seller, acknowledging that our presence is not required.
If you have your property currently listed for sale and the need for a home and or other visitation by a non-REALTOR® is required, make sure you cover this with your real estate representation in order to establish a protocol that makes you feel the most comfortable with whom is entering your property.
If you have any questions or need some specific advice on this or other real estate related topics please feel free to Contact Me.